Do You Know Who You Are Talking To?
Duration: 45 minute keynote or 1/2 day interactive workshop
The Golden Rule says “Do unto others as you would have them do unto you” The problem is; that does not work in a sales situation.
A talkative, outgoing salesperson may actually put off a reserved, quiet client if he were to treat the client that same way as he wanted to be treated.
The best results are obtained when the salesperson treats a client according to the Platinum rule which says; “Do unto others as they would be done unto”
Treating others the way they want to be treated is better than treating them the way you want to be treated.
But in order to do this you need to know how others want to be treated and people are all different. How can you make sure that you treat them the way they want?
This interactive session; “Do you know who you are talking to?” will teach your people just that.
This session is for a general audience where members have a need to communicate effectively with others and can be a 45 keynote or a 1/2 day interactive workshop. Excellent for teamwork and salespeople.
When delivered as a 1/2 day workshop participants will complete an instrument which will help them to understand their own style and that of others.
Your people will learn how to:
- Recognise the four different personality types
- See how each normally behave in normal situations
- The way that these people behave in a buying situation
- Understand their own style and contribution to the selling interaction
- How to adjust your own behaviour for success.
Your people will understand their own personality better and how it impacts on others. They will appreciate the necessity of all types and their merits in the work situation and they will receive a personal assessment of their own personality and a Sales Qube.
A most enlightening entertaining and educational session.